Customer Service

World of pinatas's customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. Contact us at or fill out the form or call 407-494-6279.

If for some reason we don't receive your personalization we'll try to contact you by email and will send a text to the phone number in the order, if we are unsuccessful we'll cancel the order.

Important - if your pinata arrives damaged refuse the shipment, this way the Postal Service will return the item to us and we can file a claim and refund you in full.

How to use your pinata

  1. Fill the piñata from the bottom by carefully removing the square from the opening. Fold the square a little to remove it.
  2. Remove the strings from the inside. Do not untie them.
  3. Fill the piñata with 3 – 4 pounds of candy and small toys for small piñatas.
  4. Put the strings back in if strings are NOT going to be used.
  5. Put the square back in and the weight from the candy will hold it in place.
  6. Give one string to each child and when they are ready they all pull them at the same time.